PL | Design - Binogi Product Design

Year

2022

Roles

UX Research
UI/UX Design
Product Design

Project Overview

The proposed projects were to perform research and redesign the UI/UX for two different flows of their internal company facing software

Binogi will benefit from an alternative UI user flow that is more validated for the target user, through identifying the nessessary functionality and pain-points currently experienced.

The goal is to design an alternative interface which will be both functional and visually pleasing, and will improve user efficiency by increasing productivity with a more intuitive work flow.

User Personas

Erin (Localization Manager | Coordinator)

Erin is responsible for managing and coordinating the production pipeline for interactive educational software. The production has many facets including script writing, audio recording, subtitle generation, language translation, animation, and compositing. All these various tasks need to be tracked for their progress before being introduced and published into their web and mobile application.

The internal software "FLUX" is responsible for this could be improved to provide Erin with more streamlined ways to display statistics and other information more effectively. There is a need to simplify her workflow which would save time for tasks such as gauging employees workloads and tracking budgets.

Charlie (Freelance Writer | Content Creator)

Charlie uses the same internal software which Erin uses, but with different access and privileges. She uses this software to track the progress of scripts that she writes for lessons, she also wants to have these assigned lessons to be in subject areas which are in her knowledge base and skillset.

The software could be improved to allow Charly to easily search for new lessons for which are both in her skillset and not already claimed by another writer.

Prioritizer User Flow

Userflow for the Prioritizer Feature

Prioritizer Prototype

The prototype provides a means for users to filter available chapters to be assigned to specific writers.

FLUX User Flow

The FLUX user flow shows how users can filter different tasks by country and language and status for a multinational educational production pipeline.

FLUX Prototype

The FLUX feature concept allows users to download reports that give an estimate of production cost.

Reflection

Working on these projects were a valuable experience which involved the need for improving the current internal software for two different roles and uses. Interviewing users and collecting data, asking questions and identifying common pain points really helped with better identifying the use-cases and business requirements.

A challenge I faced was that the software was designed and built by an engineer and might have benefited from user research and validation prior to the software being built. I was responsible with conceptualizing and designing the UX and UI for tracking software similar to those used in the production of animated television series productions.